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The Social Agent is a company of Adzeey, LLC., a Colorado Limited Liability Company (collectively, “The Social Agent”). This page explains The Social Agent billing Terms and Conditions for the online advertising services provided on or in connection with the services provided by The Social Agent (the “Services”).
To the extent the Services or any portion thereof is made available for any fee, you will be required to select a payment plan and provide The Social Agent information regarding your credit card or debit card (collectively, “Payment Method”). Acceptable Payment Methods are credit or debit cards issued by Visa, Discover, MasterCard and American Express. Checks and ACH payments are not an accepted Payment Method at this time.
You represent and warrant to The Social Agent that such information is true and that you are authorized to use the Payment Method. You will promptly update your Payment Method with any changes (for example, a change in your billing address or credit card expiration date) that may occur.
You agree to pay The Social Agent the amount that is specified in the payment plan in accordance with the terms of such plan subscription and this Billing Policy. You hereby authorize The Social Agent to bill your Payment Method in advance on a periodic basis in accordance with the terms of the applicable payment plan until you terminate your Ad Account, and you further agree to pay any charges so incurred. If you dispute any charges you must let The Social Agent know within thirty (30) calendar days after the date that The Social Agent bills you.
The Social Agent reserves the right to change plan subscription prices. If The Social Agent does make a pricing change, The Social Agent will provide notice of the change on the Site or in email to you, at The Social Agent's option, at least thirty (30) calendar days before the change is to take effect. The pricing change will take effect on first Billing Date after your initial plan subscription period. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the changed amount.
Training and Coaching
To help you succeed and get the most from The Social Agent's services, we offer a client coaching and support help The use of all coaching calls and opportunities are not mandatory but are strongly encouraged.
Plan Subscription Billing
Payments are collected at the beginning of each billing period on the Billing Date. Customers may cancel their plan subscriptions at any time after the plan subscription period has expired with a 30-day written cancellation notice. In the event of cancellation, you will still have access to your applications through the end of your final billing period. The Social Agent will not prorate any portion of unused plan subscription services. All plan subscription fees are nonrefundable.
You may not cancel the Services during the initial paid for plan subscription period. Cancellations made at the end of the plan subscription period or thereafter, must be submitted in writing to firstname.lastname@example.org and confirmed in writing by The Social Agent support team. Email cancellation requests, alone, do not constitute acceptance of any cancellation. The cancellation is not complete until you receive a writing from the The Social Agent support team confirming cancellation. Customers are encouraged to keep records of all cancellation communication. Cancellations will take effect on the last day of the final billing period in which the cancellation request was received.
Closing an Ad Account with The Social Agent cannot be done by simply canceling the Payment Method. The Social Agent will continue to treat this as an open Ad Account and the billing cycle will continue, resulting in a past due Ad Account that may be turned over to a third-party collection service. It is imperative that Ad Account cancellation is done through The Social Agent support team to ensure Ad Account closure.
Cancellation of an Ad Account does not dismiss outstanding invoices. At the time of cancellation, any outstanding balance must be settled. All cancelled Ad Accounts with an outstanding balance may be automatically turned over to a third-party collection service.
You agree to provide The Social Agent thirty (30) days to attempt settlement of any billing dispute before disputing with any third-party Payment Method company or bank. The Social Agent must be the first option in billing disputes. Should The Social Agent receive a chargeback from a third-party Payment Method company or bank on the customer’s behalf before The Social Agent has been given a chance to resolve the issue, The Social Agent has the right to collect on the rendered services and any fees associated with those disputes. Regardless of the outcome of the chargeback, The Social Agent retains the right to collect on any rendered services or fees that are due. The Social Agent will submit any disputed amounts to a collection agency. Once a chargeback has been received, The Social Agent will immediately suspend the Ad Account until the matter is resolved.
Pre-paid plan subscription fees and market license fees are final and nonrefundable.